Showing posts with label coaching. Show all posts
Showing posts with label coaching. Show all posts

Thursday, 25 December 2014

Finding Sunlight - Day 26

Day 26 (Boxing Day)

26 - the number every side must add up to in Henry Dudeney's Heptagon Puzzle.
Using numbers 1-14 place a different number in every circle.
Dudeney was an
 English author & mathematician who specialised
in mathematical games & logic puzzles. If you enjoy maths problems you should
try Dudeney's book "
Amusements in Mathematics" published in 1917,
with over 400 puzzles + solutions.

I hope you had a wonderful day yesterday, full of all the things you like and value. Welcome to Boxing Day.

Today's post is by Ryan Cheyne - whom I met in real life for the first time at the CIPD conference this November. I have followed Ryan on Twitter for years (His handle is @ryskicheyne). Ryan works as the People Director at Pets at Home  (awarded as one of the Best Places to Work in the UK) and his passion for his work and colleagues is infectious. Ryan is a retail expert. Outside work Ryan has a passion for music, both playing (he is a talented guitar player) and listening (he's a great source for musical inspiration). He lives in Alderley Edge and is an active member of the Manchester CIPD and ConnectingHR groups - always willing to support and encourage others in the profession.

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I last wrote a blog for the Advent series two years ago, it was one of the first blogs I’d written. The theme was essentially, life is challenging but I guess things aren’t that bad really, there are always people who’ve got it worse and it’s New Year so here’s to the future (it was a little longer than that to be fair!).
This year’s series of Advent blogs with the theme of Pathways has been excellent, and has helped me reflect on the last two years and it suddenly occurred to me, I’ve started to find the Sunlight!
Photo by Debi Ireland (@MajikBunnie)
2012 was a tough year personally for a number of reasons. I was genuinely grateful for the things in my life that were good: my health, my job, my kids, but my route forward had changed completely, I hadn’t anticipated it changing, I couldn’t control it, I couldn’t change it and most frightening of all I couldn’t SEE it.

Unanticipated life changes
Brown pelican (Pelecanus occidentalis) mired in oil from spill
 on beach at East Grand Terre Isle, Louisiana coast, 2010
photo by Charlie Riedel for AP (via Boston.com)
,
Where was I going? What should I be doing? And Why?
Hand stamped nickel silver sheet metal bracelet
At this stage of my life, I hadn’t anticipated finding myself living alone in a flat, with 4 plates, 4 knives, 4 forks etc. I was supposed to be the family man in a family home, supporting the kids as they moved seamlessly through teenage life (still keeping my fingers crossed on that one) and starting to enjoy the freedoms that come as the kids get older. Plans around houses, holidays and more quality time disappeared to be replaced by a complete lack of PURPOSE!

A rudderless boat
In HR we’ve built an industry around, objective setting, goal setting, succession planning. We know that great businesses have a “clear and common purpose” that their colleagues can unite behind and we measure success on how well we do against these measures but what happens out of work, in real life when that purpose goes?
It threw me, I felt lost! Work was great, but, what was it for, if it was not helping build a life outside work?

Destination Lost in the Fog, photo by Stu Willard
Now don’t get me wrong (and this is important), the last two years have not been bad at all, in fact they have been amazing. Professionally my proudest moment was when we were named as The Best Big Company to work for by the Sunday Times. Personally, I rediscovered my love of music and playing the guitar and I am having a ball playing live. The kids are doing well and I’m very proud of them, I’ve travelled, I’ve enjoyed the freedom of living without “stuff”. I’ve also met some amazing people, made some fabulous new friends and spent time with a very special person as we both tried to work our way through the fog of life. Our paths have now taken a different route, but you know who you are, Thank You.  
So life’s been good but all the time it has been clouded by a lack of purpose and a lack of clarity and this troubled me. What did I want to achieve at home and at work?

Claude Monet, 1879 Path in the Fog oil on canvas
A turning point came when I spoke to my coach about this (everyone should have one). She listened to me bemoaning my lack of direction, ambition, clarity and purpose. She listened and then asked, “Why are you worried?” It’s ok not to have a plan for a while, it’s ok just to live for a while, rediscover who you are and what you want to be, plans can come later.
So that’s what I’ve been doing, living life with no plan and trying not to worry about it, going with the flow, living in the moment, right here, right now and seeing what happens.

To be honest that’s still where I am, but over the last few weeks something strange has started to happen. I still don’t have a plan or a route but there is a gap in the clouds with the sunlight breaking through, a beam of light hinting at what could be ahead. Sunlight as a metaphor works well, but it has also started to feature in other areas of my life. I’ve discovered Port Sunlight on The Wirrel, in itself a little oasis of a village, created as a twentieth century approach to employee engagement (well worth checking out www.portsunlight.org.uk) and at work I’m starting to rediscover my own sense of purpose.

Images of Port Sunlight, model village
built from 1888 for his workers by William Lever of Lever Brothers.
I am not a religious person but I do (somewhat bizarrely) believe in fate and that what’s meant to be will be. Who knows what the future holds? There will no doubt be bad things and challenges thrown in along the way because there always is, that’s life, but for the first time in a while I am starting to see a potential direction, a possible pathway, I am starting to find The Sunlight.


Photo by Debi Ireland (@MajikBunnie)

Natasha Bedingfield - Pocketful of Sunshine

Thursday, 6 March 2014

Soft Fruit and Hard Balls

I have spent the past week in South Africa on business.  It is a beautiful, complex and inspiring country and I appreciate how fortunate I am to enjoy some time here, gaining a better understanding of the environment and working with its people.  On Saturday, on the advice of a friend, I went to explore the charming town of Franschhoek in the Cape Wine region.  On arrival it reminded me slightly of Arrowtown, the gold mining town established in 1862 in the Central Otago region of South Island, New Zealand.  Both locations have amazing mountain backdrops; produce exceptional wines; are located near good golf courses; can boast charming, well-preserved, rural architecture, predominantly dating back to the mid-nineteenth century - you might be interested to know that Franschhoek was only formally declared a town in 1881, having formerly been a nameless “dorp” (small town on the Platteland) for over two centuries.  Both towns’ successes are founded on the arrival of productive and passionate settlers (in particular the Huguenots in South Africa - but that is a topic for another day).  The towns’ buildings are adorned with Victorian-style artefacts, such as verandahs and sash windows, and to this day they have retained an old world charm, with tree lined avenues and space, that make them feel like the European towns that many settlers had left behind. In each location, these attractive stone buildings were only erected after initial pioneers had established themselves, living frugally, with little other than basic tools and their bare hands to forge a place within a wild and inhospitable environment.


Platteland at Frenschhoek
Each town is beautiful and appealing, but there are darker sides to their development that are also important factors in making them into what they have now become.  Each has a history of slavery, exclusion and exploitation (the Chinese miners at Arrowtown were invited to come and seek gold, but only once the majority of European originated miners had given up and moved on, due to the diminishing levels of gold).  The Chinese, seen as alien foreigners, were ostracised by the wider community, so that they were forced to reside in miserable accommodation and conditions, far away from the main town.  


Chinese gold miners' accommodation
In Franschhoek slaves were imported from countries such as Malaysia, other regions of Africa and India, soon after the land was colonised.  These slaves undertook hard labour on the land to create productive homesteads and grow produce for trade and supporting the Dutch East India Company ships and other vessels rounding The Cape.  The deliberate introduction of slaves was a clear alternative to utilising the local indigenous people - the San and the Khoikhoi bushmen in South Africa, whom the setters considered primitive.   The indigenous people had little desire to work for or with the Europeans - their culture was fundamentally different, being bushmen they did not appreciate the concept of homesteads and the ownership of land; they were by choice nomadic hunter-gatherers and herdsmen.  Indeed, it was not until the after the two tribes had merged to become the Khoisans, and their populace was decimated by Smallpox (brought over from Europe in 1713 by setters and against which the bushmen had no immunity) - resulting in their numbers being reduced from over 200,000 to a mere 15,000 - that they were compelled into living and working with the colonialists in order to survive.   They became farm hands as the main activities around Franschhoek were the production of orchard and soft fruit such as apricots and grapes.  The Khoisan have left little by way of a tangible legacy of their own culture, other than intriguing rock art and cave paintings - some of which show the influence of the colonial settlers at the time that the traditional bushmen lifestyle in the Cape region was in decline.

Bushmen rock art
In New Zealand, the Maori also were nomadic people and regularly used to pass through Arrowtown on route to hunting the giant Moa birds (not unlike the African Ostrich) and seeking greenstone, which they treasured for making beautiful and functional tools. (Neither the Maoris nor the African bushmen developed smithing and smelting skills to make their own metal artefacts, prior to the arrival of Europeans).  The Maoris were not in favour of the settlers’ arrival and possession of land - as with the tribes in South Africa, they did not share the same outlook and ways of living.  And, like the Khoikhoi and San aboriginals, the Maori were talented and exuberant artists, leaving rock art and various artefacts, as a memory and record of their time in the land.  Neither indigenous peoples survived contact with the new arrivals without significant change to their own cultures and way of living.  Much was lost as well as gained by the contact.  One thing that was lost forever was their unique and perhaps simpler outlook on the world based on they own experiences.  Contact with different cultures and approaches inevitably results in change.  As Lady Bracknell comments in Oscar Wilde’s play The Importance of Being Ernest

“Ignorance is like a delicate exotic fruit; touch it and the bloom is gone.”

The parallels between the two towns and their people continue to amaze me: more recently, both locations saw a decline in populations until the 1950s, when they both independently reinvented themselves as genteel holiday destinations.  It is hardly surprising that, on wandering through Franschhoek at the weekend, I was very struck by the similarities to Arrowtown.  They may be far apart but the men who created the towns shared smiler cultural roots and outlooks.


During my visit, as well as admiring the stunning views, I tried to get a better feel for the local culture (as perhaps you can tell from the above comments).  I paid a brief visit to the Huguenot Memorial Museum in Franschhoek  - a treasure house of personal property, family history and people’s stories.  I was inspired by what I saw and it made me think about the world of work in which we now operate and how we treat people. I could talk further on slavery and toil - timely and apt perhaps, given the recent Oscar success for “Twelve Years a Slave” (winning Best Film and Best Actor) .  However, despite my concern for ensuring fairness and equality within the workplace, it was a very simple exhibit, lying amongst a collection of fairly nondescript agriculture objects, that has remained embedded in my thoughts.  It was a collection of beautifully shaped, very simple, wooden balls, used in the past for making indentations in straw or other suitable packing material, to ensure safe passage for soft fruit when being transported to market or overseas.  When I first saw them I thought that they were a child’s croquet set, but then, on closer inspection, I realised that none of the balls was exactly the same size as any of the others.  The correct sized ball would be selected each time, by comparison to the piece of fruit, to ensure a perfect, snug fit.  Attention to detail and was required when using the balls. This was not an environment where a “one size will fit all approach” was deemed appropriate, despite the effort required to create a space of optimum dimensions and security for a peach, apple or apricot.  And no “placing of square pegs in round holes”, so to speak - each piece of fruit was provided with its own, bespoke hollow, appropriate and unique to it.  

Apricots - the first popular crop grown at Franschhoek
Throughout the growth of industrialised and large-scale commercial businesses, organisations have sought to commoditise and standardise approaches - to benefit from efficiency and speed.  However, I wonder if a time for a change in this approach is now upon us.  With the advent of technology, it is easier to be more bespoke both for customers and employees, without incurring significant costs and inconvenience.  Environmental planning and workplace considerations can now be quite individual, as indeed can learning and development.  In training, a “sheep dip” approach, despite having a purpose (such as ensuring required compliance or regulatory awareness), will seldom produce the best outcomes.  One of the reasons why I am a supporter of coaching within the workplace is that people are individuals and optimum outcomes require individual focus and understanding.  The time has come to stand back and consider what we are trying to achieve in the workplace, rather than simply tweaking an existing approach or offering. 

“Everyone thinks that the principal thing to the tree is the fruit, but in point of fact the principal thing to it is the seed.” - Nietzsche


So we need to think not just about the business objectives, but also about the people we are relying upon to achieve results - do we know what is important to them?  If you don’t understand what drives and motives the people you are supposed to be leading, you cannot expect to be able to get them to follow you.  Getting it wrong, disregarding them as individuals and treating them only as part of a process rather than a person (with feelings, frustrations and aspirations) can demotivate and demoralise.  All too easily a disgruntled employee, like a bruised piece of fruit, can turn foul, possibly contaminating others around them.  Little sophistication was required to make the wooden balls a valuable tool, only an eye for detail and an appreciation of size and individuality. The farmers around Franschhoek have, through hard work and the help of others, created a beautiful and productive environment.  Centuries ago slavery was deemed appropriate to achieve desired results.  Nowadays, to get things done you cannot rely on a whip and harsh treatment.  People are delicate.  You need to inspire them, make them comfortable so that they can share your vision and support them so that they will support you, hard results can and should be achieved through a soft touch.

J. H. Pierneef (1886-1957) painting of South Africa

Rock art in the Drakensberg