Showing posts with label humanity. Show all posts
Showing posts with label humanity. Show all posts

Saturday, 29 December 2018

This restless festive season - Day 30

Sunday 30th December 2018
30 teeth can be found in an adult cat's mouth. Cats have 4 canine teeth. The canine teeth, used for
catching and killing prey, sit in beds of sensitive tissue that let the cat feel what it is
gripping. 
Kittens develop 26 needle-sharp milk teeth which are replaced by adult teeth at 6 months.
I hope you are enjoying a peaceful and relaxing weekend - the last one of 2018. Things are calm at my end - despite a few heated discussions about the seating plan for my son's 21st party. I must confess, not counting the current debate about the party, much of this year has been challenging. We have achieved a lot at work and I have a wonderful and award winning team, but family matters have been tough. I won't miss 2018 - it has had some scarring and serious low points/complications and I dread the early months of 2019, as the dust has yet to settle. Perhaps that is what inspired be to this year's theme for the Advent Blogs - Heartache, Hopes and High-fives. Roll on the high-fives...


Our contributor today is Paula Aamli, a highly intelligent and inspirational lady who has already done much to make the world a better place. She deserves a high-five just for being who she is. She has a First Class Degree from Oxford in Modern History under her belt and a Masters with Distinction from Hult Ashridge, in Sustainability and now she is a doctoral candidate on the Executive Doctorate in Organisational Change, at Hult Ashridge, where Steve Marshall is her supervisor. Her topic of interest is around organisational change to support more sustainable business and personal lives and she is very interested in creative methods (hence the photography and the poetic writing below - NB all the photos are Paula's own work, except for one taken which was taken by her partner). Given Paula's background one perhaps should not be surprised at her area of academic study...she has worked within the Not for Profit arena as an Appeal Manager for Christian Aid and then the Development Director for The Brightside Trust when the charity was just establishing itself, before moving into Financial Services.  She has championed accountability and ethical conduct at HSBC for many years as well as helping people within the bank to develop and grow. Since June she has been the Head of Governance and Control for the UK Private Bank, working directly with the CEO and the top team. Paula is described by those who know her as dynamic, energetic and possessing a ruthless attention to detail. I am sure that you will enjoy her post. Paula is on Twitter - her handle is @paulettya.

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Photo credit S. Rosbottom

The shape of this year’s holiday break

For the second year in a row, I’m spending nearly full two weeks over the Christmas break tucked amongst the creaky drafts of an old house that stands braced on a hillside overlooking Carmarthen Bay.

I have hungered for this retreat from city crowds and work deadlines, but now that it is here, I resist the slowing that this place calls for in me, with its large horizons and small settlements, the subtle beauty of its muted colour palette, the grey-greens and grey-blues and grey-browns that offer unblinking contrast from the neon brights of Regent Street, where my everyday commute-path so recently took me.

I – did not – expect – this.

I expected to transition effortlessly, gracefully, into unscheduled expansiveness.
It was, after all, whilst hidden here last year that I started really paying attention to how it felt to take time away from my blue-light screens and nerve-end-twitchiness of constant deadlines and to drift, aimlessly purposeful, through that large, cold, damp sand-landscape. Reader, it felt great.

I found a dawning conviction that spending deep, unhurried time in nature changes something in humans (in me!) that desperately needs shifting if we are to move away from lifestyles based on casual, unthinking gouging of the environment that we depend upon and which sustains us. 
As a wanna-be organisational change practitioner, I also had a conviction-that-looks-a-lot-like-a-hope that this change can (and does and will) lead to better decision making, better outcomes and better quality of experiences as individuals and networks and communities and organisations.

So I was looking forward to resuming last year’s cozy communing, but with the benefit of the work and wondering and wandering that I have lived in the meantime.  Apparently it doesn’t work like that; seems that you can’t start where you were, that you have to start where you are.

Where I am, this year, is finding that I unexpectedly miss the un-picturesque little loops of paths, tracks, parks and pavements that I have strolled and traipsed and marched through in my corner of East London in the last twelve months. And thus it came to pass that over Christmas 2018, I have called upon my most precious, efficacious super-power, gifted to me by my Irish great-grandmother by way of my Welsh mother: the gift of bloody-mindedness.

Reader, it has been less of a joy and more of a grind, but I have walked, faithfully, every day, anyway. In the spirit of “eat-your-veg/do-your-homework”, I’m betting on persistence paying off in the long run.

Beach-side high fives

Every day, then, as the sea-water creeps back from the land, revealing the wide expanse of the low-tide beach, I have donned wool socks and plastic shoes, a rucksack or shopping bag, and of course, my faithful iphone to tick off the footsteps (if my app doesn’t track a walk, did it even happen?) and set out. Sometimes I walk alone and sometimes S comes with me. Our front door to St Katherine’s Island and back is a solid 4 miles but can only be completed when the tides permit.

It has become an informal family tradition that we pick up plastic litter from the shoreline as we walk. Every time, I marvel at how an apparently pristine beach yields up so much rubbish once you start tuning in to looking for it. I also bless our fortune, with every footstep, that being situated on a tucked-away corner of the planet that is not opposite the sloppy sprawl of some great city, we are chasing the detritus left by tourists and trawlers but do not have to contend with the plastic avalanche of so many consuming bodies. [But the ghost of the Sea Empress oil spill whispers in the air as I type this.]


Every day has been a walk just for the sake of walking; every day except one. Christmas Eve was my dash-of-shame into town, alone, for some last-minute Christmas presents, but the miles still called me.

I shrugged the loaded rucksack onto my shoulders, clinking with Christmas gin. A large shopping bag in each hand, I set off for the western edge of the beach, one and a half (ish) miles away. I trudged across damp sand, bags flapping when the wind occasionally caught them. Tenby “mist” settled on my face and on the shopping bags as the lowering cloud stooped down to touch the beach – but the bags weren’t heavy and the presents seemed to be coping ok with the gentle overlay of rain.

It’s a long and, relatively speaking, featureless expanse of beach that serves as part of the Pembrokeshire Coast Path, after walkers drop down from the clifftop path on Giltar Point. People travelling in opposite directions can see each other approaching across the full length of the beach, slowly expanding from small dark distant specks to fill out human stature as we finally draw towards passing each other.

An older couple were walking towards me, well-kitted-out for the weather conditions. Mindful of the season, I made eye contact as we reached a passing point; then, to my reserved, British astonishment, the lady started towards me, smiling. “I just wanted to say”, she said – “what a surprising, lovely sight you make. A lady who has done her Christmas shopping and is carrying it home along the beach, looking for all the world as though she is heading off into the middle of nowhere. Well done, you.”  A smile and a brief exchange of Christmas greetings and she is gone. “High five!” she didn’t add – but I can see how, in another context, that would have been the obvious sentiment.

It was a memorable moment for me, not just given the shock of experiencing two British strangers finding it in themselves to chat, unprovoked, to each other, in public, but also because I was genuinely taken aback to be seen as doing anything out-of-the-ordinary. Just me, just walking home. Just carrying my hasty last-minute shopping because I’d been too disorganised to do it sooner and bring it down by car. Of course, I had the advantage of knowing that there’s a village just beyond the sand dunes at the non-town end of the beach (assuming that the lady I was speaking to isn’t a Pembrokeshire local).

Hope and heartache mingling on the sea edge

I suppose the other thing of note here is that – chore or otherwise – I don’t really experience the beach as empty or ‘other’. This beach seems full – teeming with sea-life, sure, but also full of hints and vestiges of the long life-story of the earth that has created it.

I look at the sand of the beach and I remember the long ages that ground rocks to make it – and the longer ages before that where the rocks themselves were formed from the ancient life of the more ancient seas. I see generations of living things cycling through millennia to this moment, and cycling away from now into a vast, remote final future.

I find myself to be tiny and brief in context of this tremendously enduring earth history, which is immensely humbling of course, but also strangely comforting, somehow, that after all that has happened – that human consciousness exists at all, that I, specifically I, have arrived into my moment in the story, along with my friends and family, community and nation, and the wider nations that surround us.

Our problems are significant, but the earth will endure (until, in the very far distant future, it doesn’t). Maybe there are ways I can’t see yet that will enable humans to endure and continue along with it.

The edge of the world (January 2015)


I went down to the edge of the world to watch the passing of this age.
The sun spills amber liquid on the wet cleg underfoot.

I feel the hug of the ground.
I hear the soothing shrieks of feathered sentinels overhead.

I see the end of days written on the rock teeth that still seek to consume,
Clutching at Caldey in the maw of the sea.

I see a time where the stars burn up and the clouds sigh into nothing,
For there is no more rain, and the pale blue atmosphere has boiled into the black.

I see how vast my now-beach is, and how tiny,
wrapped around with waves, and cliffs, and birds, and stones, and shells.

It contains the tiniest moment
And yet the whole big universe is here with me, also
Waiting on the beach for night to fall.

All together, we wait – witnessing.


[As stated above, all the photos are Paula's unless otherwise indicated.]

Tuesday, 18 December 2018

H., H. H-5s….version 2 - Day 19

Wednesday 19th December 2018

19 is the number of guards (known as Zabaniyya) who support the angel Maalik in Hellaccording to the Qur'an (it is the angel's duty to administer "Hellfire" and he never smiles). 
As well as juggling work, I have to have a difficult family discussion today. I wish life wasn't quite so challenging at the moment. On the plus side, all being well, I am hoping to meet up with some wonderful people whom I have got to know via social media. I hope you have something fun to look forward to today.

This blog has had a very unusual gestation and just reading the title makes me smile. As you can see this blog is version 2 - Garry Turner had told me a while ago that he wanted to participate in the Advent Blogs series but I was remiss in that I failed to explain that the blogs need to be novel, as, being an Advent calendar, each day should be a new surprise for the readers and not a post that has been regurgitated from elsewhere. Garry was very enthusiastic when he saw the theme, had a bit of spare time while sitting in the airport at Mumbai ,and wrote a splendid post on the topic of Heartaches, Hopes and High Fives on his own blog. It is a wonderful, uplifting read full of gratitude. However, he then contacted me to ask if it could be included in the series and I had to explain that, as it was already published, it was with regret that I had to decline it. Garry has been amazing (and very patient) - he has written a fresh post (hence the version 2) and it is below.

Garry is values driven and, increasingly over the past few years he has become comfortable with who he is and how he feels. He is brave, caring and alert to the requirements of others. I have also discovered that he is patent and forgiving when someone else has been an idiot. He is the founder of The Listening Organisation, which works to help organisations and the people within them to help them to be the best they can be. I have learned from him. You can connect with him on Twitter, his handle is @GarryTurner0


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Heartache, hope & high fives ….version 2

Today, on my flight between Mumbai and New Delhi for an exhibition tomorrow, I was re-looking at some of the chapters of one of my reads of the year, indeed of my life; “Everybody Matters” by Bob Chapman of Barry Wehmiller & Raj Sisodia and I started to well up.

Not just once, but multiple times.

I have read this book before and it has moved me, but something different impacted me today.  Was I suffering heartache?  Was it a deep sense of hope?  Was it the realisation that Barry Wehmiller have embedded a high five culture in so many aspect of their business, it just blew me away?


I think honestly, a combination of all three, but I would like to unpick the heartache part further.

Personal purpose & development (to avoid further heartache)

When I looked to change career back in 2013 because I was fed up intrinsically, despite having the nice car, nice house & nice life, everything that the outside world classes as success, but all of it had little meaning; my work heart was aching.

In love with my fiancé who I will marry next year, my personal life was great, but my work live was soulless.  Literally soulless.

My then line manager who is very entrepreneurial saw an opportunity for me to start-up in essence a L&D strategy & function, from a blank sheet.

This was a great opportunity and fuelled my desire to #learneveryday, my personal hashtag, but after 3 years of success, I was advised by a senior leader (not the one that opened the door originally) that “I let you play at the L&D stuff.” 


Out of the blue, I was suddenly ‘playing’ at L&D despite saving the company c£100k over 2 years and engaging a wide cross section of colleagues in the ideation, design and delivery - all from zero.  I was ‘playing.’

This was like a knife through butter in terms of how it a) made me feel after 3 years of hard work and b) it impacted my self-worth.  This was the same leader that would defend workplace bullying of another senior leader as “he has something going on at home, so just leave it.”


At this same time I lost it at work – I went bang, leaving the business for 3 days and needing to call the employee assistance line as there was no one I trusted or could turn to.  My heart, and head, was aching.


Perry Timms, who I was only starring to know back in 2016 suggested I attend a WorldBlu Power Question event at Happy Ltd and that lit the touch paper of what would be a frenetic learning journey which includes, but not exclusively, the following:


  • Obtaining chartered membership of the CIPD
  • Attended Corporate Rebels event at Happy Ltd
  • Led the transformation of my work team culture over a 3-year period such that without any M&A or extra headcount, we are now > 40% higher turnover and > 40% gross margin vs pre-cultural change
  • Attended two of the WorldBlu summits in San Diego in 2017 and 2018
  •  Attended the Zone event in Arizona in 2018
  • Taking over 100 proactive action steps per quarter between 2nd half 2017 and today (Q4 2018 will just creep over 200 proactive action steps) which involves attending events, meeting new people (a mix of virtually & face to face), peer to peer coach sessions, regularly attending Helen Amery’s Learn Connect Do events, etc etc
  • Set up a new company called The Listening Organisation to use my own personal journey of self-discovery, humanity & vulnerability to try and serve individuals, teams and organisations to the best versions of themselves 

All of the above has been actioned whilst holding down a full-time job as an International Product Manager.


I do not share this to show off.

One of the reasons that I had tears in my eyes re-reading Everybody Matters on the plane today is that no-one, ever, in a workplace has ever told me that I matter.

You are good with people – thanks.  You are a great salesman – thanks. You can work from home by the coast – massive thanks.

But never you matter in over 20 years of work.

How many of us have ever been told we matter over and above hitting the numbers/targets?



A mending heart

One of my more recent learning experiences that has led to me being able to start to heal that heartache was attending a Quality of Mind 3 day retreat in July 2018.

This retreat was led by a great chap called Piers Thurston who teaches the 3 principles – the principles of mind, consciousness and thought.

Some of the shifts that have led me to be more present, calmer and less impulsive – which many people see in me – has been realising that my mental health challenge was all my own thinking.  I over-thought my way into that challenge, although I believed, wrongly, that it was in a major part that ex line manager.

I used to blame him, that previous line manager.  I used to think he was my problem, but in the end,  it was all my own thinking.  Yes, he did say some terrible things, but it was always up to me how I took it/reacted.



I forgive him and I forgive myself.  That removes a lot of the heartache – be kind to yourself.

He has his, as we all have our own issues/pressures/challenges of life, but knowing that we are only one dropped thought away from shifting everything, is such a free way to live life.


Going forward

I now know that my frenetic learning journey, only today on that flight between Mumbai and New Delhi, has been in part, to put a sticky plaster over that previous heartache.

That heartache that is actually my thinking.

That heartache has fuelled an incredible drive to serve others to the best possible version of themselves, resulting in The Listening Organisation being formed.
No-one wants to live with heartache long term however, thus as you read this blog, I am deeply reflective, yet present, about what all of this learning, The Listening Org and my current job role all means (outside of paying the bills)
I am OK though – really, I am - my heart is definitely not aching like it was and I remain hopeful and grateful for all for those high 5 influences in my life and that humanity is on the mend.

I have so much to be grateful for and I just hope there are more organisations soon, that embody their own version of Barry Wehmiller’s & Raj Sisodia’s humanity.

We all have a part to play in ensuring that the world stops it’s combined heartache.

What steps are you going to take?









Monday, 16 January 2017

This is Your time

Day 48 (Tuesday 17th January 2017)


48% of workers in Brighton are happy - making it the happiest
place in the UK in which to work, according to the 
Work Satisfaction Survey
conducted by LinkedIn in early October 2016
. (Glasgow and Leeds came
2nd at 45%; third were Manchester and Sheffield at 43%; then Edinburgh
at 42%; Southampton and Birmingham were at 41%; with London,
Liverpool and Cardiff scoring 39%. People in Norwich were the least happy
with only a third saying they enjoyed their work. Workers in small
businesses were the happiest. Other important influencing factors included
a person's relationship with colleagues (rated at 55%), doing work
that has a positive impact (44%) and having a healthy work/life balance (38%).


Today's is the final post in this year's Advent Blog series. It has been a privilege being the host and curating some truly wonderful pieces. As in former years, I will produce a summary, once the dust has settled. Before then, I would like to thank all the contributors. We had a number of new voices this year, as well as some "old favourites" and we covered subjects on a gamut of topics, literally from birth to death. A traditional Advent Calendar has 24 windows, but we have doubled that and given people something to enjoy or to ponder through the dark days at the start of January. I find it heart-warming seeing the strength of the community that the Series inspires - encouraging new and shy bloggers, consoling those who had more hollows than heights, celebrating with those who have scaled new heights, and accepting the range of topics and interpretations of the theme. The Series is as much about the readers as it is about the writers. Huge Thanks to you All.

On the day when Gene Cernan, the last man to have walked on the moon back in 1972, has died (he has left a lasting impression on history, quite literally, as his footprints can still be seen), we have a post that urges us all too to make our mark and potentially to influence and change the future. 

We are closing the series on a high with a "call to arms" by Jacqueline Davies, a well known and highly respected HR Director. She cares passionately about the HR profession and the impact it can have on workers and the workplace. In June last year Jacqueline was installed as Master of the recently founded Guild of Human Resource Professionals. (She is the first openly lesbian Master of any City Guild.) Jacqueline has experienced discrimination as well as support and inclusion during her career and she has no qualms about fighting for a fairer world; she was on the Board of the NUS, a Trustee of Stonewall for nine years, and its Chair from 2012 to 2014.

Jacqueline has an impressive career - she has been a Managing Director at Barclays - where she lead the talent and resourcing agendas for the global retail Banking division. She has held significant roles, primarily within the Talent space, for most of the UK's leading retail banks, including Lloyds Banking Group, HSBC and RBS as well as a time in insurance. She is a business writer - her first book, The Truth About Talent, was published in 2010. She is active on social media - you can connect with her on Twitter, her handle is @JacquelineLD.

Most importantly she is a devoted mother and loving wife.

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This is Your time

This week I have returned to work after two months sick leave. I've never had so much time off before but as the Dr also reminded me I've never really been ill before. In the scheme of things, a hospital stay with double pneumonia and then the draining, astonishing fatigue that follows is relatively modest but it's left me with a new sensitivity on things that matter. Time to take stock on a tumultuous year where the personal became political again and where our human differences were once again in the spotlight.

So as world leaders gather in Davos to focus on Inequality and as Washington prepares for the Trump Inauguration, I think in 2017 it will be important to return to the things that matter to take the inspiration from Jo Cox, that we have #moreincommon and the outgoing US First Lady Michelle Obama who said in her final speech:

“Our glorious diversity… is not a threat to who we are. It is who we are.”


Michelle Obama giving her final White House speech
Credit: Manuel Balce Ceneta/AP

In June 2016 I elected by my peers to lead the new Guild of HR Professionals (@GuildHRprofs).


Today's author - the current
Master of the Guild of Human Resources Professionals
Photo credit: Gerard Sharp
At my inaugural dinner I spoke about returning to and being proud of our professional essence - being specialists in humanity. And, that our companies needed our leadership to bring humanity back to work. I've had a growing sense that our profession's now routine emphasis on MI, process and service improvements has distracted us from getting to grips with how we connect people and purpose. It seems to me that all ‘highs and hollows’ in corporates and public services in ultimately pivot on this. From Hillsborough to Saville, from banking failure to vehicle emissions scandals. Every inquiry tells a story of people losing their way – no clear set of values, no incentives to drive activity for the wider or future world and no ways of responding to those with concerns or those impacted. The question I have asked myself is as HR leaders what role do we play?


Little Girl by Sarah Goodreau
We have learned that we need leaders who can learn from this and step up. I believe as a profession we have much to contribute here but we must now go beyond 'serving, advising and partnering'. We must be the standard bearers for the best of what it means to be human. To hold ourselves and others to account and to be provocative when we see integrity or conduct threatened. In this sense our role as leaders is to act in the future interest of our organisations. We need to anticipate the impact of decisions made today on tomorrow’s cultural health, workforce capability and company reputation. This means leading in a sustainable way and it requires us to tune in diligently to the social and political dramas playing out around us.




With this lens I reflect on June 2016, the historical month; when the UK elected to leave the EU, the Orlando shootings where 49 LGBT people were killed and 53 injured, and the murder of Jo Cox. In 2016 social fault-lines seemed to be everywhere cutting across countries communities and families.



How do people make decisions and respond to issues
given the information available to them?
Image via @PoliticsPunked


I wasn't prepared for the personal impact these events would have. I received calls and mail from HR professionals across the world. I heard stories of fear walking to the tube, of sisters spat at, of dreams evaporated and of others who had become unmoored from previous certainties. These stories showed that uncertainty followed 'otherness', a different colour skin, a different accent, a different gender or sexual identity and we were suddenly more aware of this. I heard senior, experienced folk from these groups express personal anxiety for the first time in years. Across wider social groups I also heard unguarded comments surface some well meant but with divisive undertones suggesting that fear and ignorance was back. It took me back.

I'm old enough to remember a time before 'Diversity & Inclusion' became a key part of our professional repertoire. When outside of work, on early Pride marches we ran down the street to hide from the bottles thrown at us, or where a trip to A&E was sadly too regularly the end of a night out for friends who ‘looked different’.



Changes in the workplace have in many ways helped drive wider social attitudes. I still remember when it was legal to discriminate on difference; when it was commonplace to be overlooked, side lined or threatened at work. I was once made redundant because I had a female partner. I know of many others bullied or sacked because they were different. Even now I have friends who are only just relaxing into being themselves despite holding C-suite positions. Typically this discrimination reached into every part of an organisation's culture or a company's way of treating its customers. Many saw the tide of change as 'political correctness', fortunately many more saw that this made sense to close a talent gap and others just knew it was the right thing to do.


Research has now shown that organisations who got a hold of this agenda first are thriving; knowing, valuing and blending differences makes for stronger teams, innovation and organisations reflecting the constituencies they serve. And yet at the turning of a new year, I am reminded of Martin Luther King's warning that for evil to succeed all it takes is for 'good people to do nothing'.



It is with this in mind that I believe our profession has a crucial role to play - it's not political or politically correct to speak truth to power. We are what we do and at our best we notice potential, we nurture wellbeing and we have powerful conversations that move people and whole organisations forward. I appreciate that we are not always at our best and, to some, I will sound naive. But at the opening of 2017, I don't believe we have much more time to lose, humanity needs us to put humanity at the heart of HR. Let's step up and lead.


You Guys - William Ayot


This is your time
For frosty mornings in towns you will never know,
For resentful receptionists and chirpy secretaries,
For flipcharts and outcomes, for plans and reports,
For too much coffee and too many words.
This is your time.

This is your time
For dressing in the dark and cars to the airport.
For planes and trains and railway stations;
For loneliness, for grief, for embracing doubt,
For keeping hard secrets in the face of love.
This is your time.

This is your time.
For being what your people need you to be,
For managing fear while showing calm,
For being their mother, for being their father,
For holding the line, or the hope, or the dream.
This is your time.

This is your time
For sudden sunlight breaking through the overcast,
For sweet green spaces in concrete canyons;
For the care of strangers, for anonymous gifts,
For learning to receive little acts of kindness.
This is your time.

This is your time.
For standing to be counted, for being yourself,
For becoming the sum and total of your life,
For finding courage, for finding your voice,
For leading, because you are needed now.
This is your time.






John Griffith-Jones Chairman of FCA making the after dinner address
& reply on behalf of Guests at the inauguration dinner for the new
Master of the Human Resources Professionals Guild (today's writer)
You can see Jacqueline sitting serenely beside him,
having just made her own speech. Photo: Kate GL


Humanity is a good thing